Streetlight control for emergency response

ABSTRACT

A method of controlling streetlights by a centralized streetlight management system is described. The method includes receiving, from a user device, information corresponding to a request for assistance and determining, based on the information, a location of the user device. The method also includes sending, from the centralized streetlight management system, information corresponding to the location of the user device to one or more computing devices associated with an assistance-providing authority, and receiving, from the one or more computing devices associated with the assistance-providing authority, information indicating dispatch of assistance to the location of the user device. The method also includes, responsive to receiving the information indicating dispatch of assistance to the location of the user device, transmitting, from the centralized streetlight management system, one or more control signals to at least one streetlight at the location of the user device.

TECHNICAL FIELD

This disclosure generally relates to a streetlight control system foremergency response.

BACKGROUND

Many cities and towns have thousands of streetlights to keep streets andwalkways lit at night. A given streetlight may be turned on or off usinga photocell or a streetlight controller deployed on the streetlight.Streetlight controllers can control operation of the streetlight basedon an input to the streetlight controller.

SUMMARY

In one aspect, a method of controlling streetlights by a centralizedstreetlight management system is described. The method includesreceiving, from a user device, information corresponding to a requestfor assistance and determining, based on the information, a location ofthe user device. The method also includes sending, from the centralizedstreetlight management system, information corresponding to the locationof the user device to one or more computing devices associated with anassistance-providing authority. The method also includes receiving, fromthe one or more computing devices associated with theassistance-providing authority, information indicating dispatch ofassistance to the location of the user device. The method also includes,responsive to receiving the information indicating dispatch ofassistance to the location of the user device, transmitting, from thecentralized streetlight management system, one or more control signalsto at least one streetlight at the location of the user device, whereinthe one or more control signals include instructions to change alighting mode of the streetlight from a first lighting mode to a secondlighting mode.

In some implementations, the request for assistance is based onuser-input received through a user-interface displayed on the userdevice.

In some implementations, the request for assistance is based on auser-input received through at least one motion sensor of the userdevice. In some cases, the at least one motion sensor includes anaccelerometer. In some cases, the at least one motion sensor includes agyroscope.

In some implementations, the second lighting mode is a blinking mode.

In some implementations, the second lighting mode is a full power mode.

In some implementations, the at least one streetlight at the location ofthe user device is located within a predetermined radius of the locationof the user device.

In some implementations, the method further includes cataloging therequest for assistance and the sent control signal in a database. Insome cases, the method further includes determining a responsivenessscore of the assistance-providing authority based on the catalogedrequest.

In some implementations, the method further includes, upon receivinginformation indicating dispatch of assistance to the location of theuser device, sending, to the user device from the centralizedstreetlight management system, information corresponding to aconfirmation that assistance is being provided.

In some implementations, the method further includes transmitting one ormore reset signals to the at least one streetlight, wherein the one ormore reset signals include instructions to change a lighting mode of thestreetlight from the second lighting mode to the first lighting mode. Insome cases, the one or more reset control signals is sent responsive toreceiving, at the centralized streetlight management system, informationthat assistance has arrived at the location of the user device.

In some implementations, the information corresponding to the locationof the user device includes information configured to be presented on amap at the one or more computing devices associated with theassistance-providing authority.

In some implementations, the method further includes receiving, from auser device, information corresponding to an identification of a userand determining, from the information corresponding to theidentification, that the request for assistance is originating from anauthorized user.

In another aspect, a method of requesting assistance via an applicationinstalled on a user device is described. The method includes presenting,on a display associated with the user device, a user interface forrequesting assistance. The method also includes receiving, via the userinterface, user-input indicative of a request for assistance. The methodalso includes transmitting from the user device, informationcorresponding to the request for assistance, the information beingconfigured to be addressed to a centralized streetlight managementsystem. The method also includes receiving from the centralizedstreetlight management system, confirmation indicating dispatch ofassistance in response to the request and, responsive to receiving theconfirmation, displaying, on the user device, a graphical representationof the confirmation.

In some implementations, the graphical representation of theconfirmation includes a text string.

In some implementations, the graphical representation of theconfirmation includes a map depicting a real-time location of theassistance being provided.

In some implementations, the information corresponding to a request forassistance includes location information for the user device.

In some implementations, the user-input indicative of a request forassistance includes information related to a type of emergency. In somecases, the user interface includes a selection of icons, each iconcorresponding to a different type of emergency. In some cases, the typeof emergency is a medical emergency.

In another aspect, a centralized streetlight management system isdescribed. The centralized streetlight management system includes areceiver configured to receive, from a user device, informationcorresponding to a request for assistance and configured to receive,from one or more computing devices associated with anassistance-providing authority, information indicating dispatch ofassistance. The centralized streetlight management system also includesa controller configured to determine, based on the received information,a location of the user device. The centralized streetlight managementsystem also includes a transmitter configured to transmit, based on thereceived information corresponding to the request for assistance,information corresponding to the location of the user device to the oneor more computing devices associated with the assistance-providingauthority and one or more control signals to at least one streetlight atthe location of the user device. The request for assistance is based onuser-input received through a user-interface displayed on the userdevice and the one or more control signals include instructions tochange a lighting mode of the streetlight from a first lighting mode toa second lighting mode.

In some implementations, the transmitter is further configured totransmit, to the user device, information corresponding to aconfirmation that assistance is being provided.

In some implementations, the second lighting mode is a blinking mode. Insome cases, in the blinking mode, a frequency of blinking is indicativeof an estimated arrival time of assistance at the location of the userdevice. In some cases, in the blinking mode, a frequency of blinking isbased on a type of emergency.

In some implementations, the second lighting mode is a full power mode.

In some implementations, the control signal is sent to any streetlightwithin a predetermined radius of the location of the user device.

In some implementations, the technology described herein may provide oneor more of the following advantages.

In another aspect, this document describes one or more non-transitorymachine-readable storage devices storing instructions executable by oneor more processing devices to perform various operations. The operationsinclude presenting, on a display associated with a user device, a userinterface for requesting assistance, receiving user-input indicative ofa request for assistance and transmitting information corresponding tothe request for assistance. The transmitted information is configured tobe addressed to a centralized streetlight management system. Theoperations also include receiving confirmation indicating dispatch ofassistance in response to the request and responsive to receiving theconfirmation, displaying, on the user device, a graphical representationof the confirmation.

A centralized streetlight management system may be leveraged to allowaccess to emergency services through an application installed on mobiledevices. By providing a simple interface, the application may allow auser to request emergency assistance, potentially discreetly, withoutdialing a phone number or speaking with anyone over the phone. Uponbeing triggered, the application may also be configured to automaticallyprovide identification information and/or location information to thecorresponding authorities to facilitate quicker deployment ofassistance. In some implementations, a location of the mobile device maybe passed directly to a corresponding authority. For example, a GPSlocation of the mobile device may be passed directly to campus securityif a request originates on a college campus from a verified user. Insome implementations, controllers deployed on streetlights maycommunicate with the application executing on a mobile device, allowingthe location of the mobile device, and hence the user, may be determinedaccurately.

In some cases, once a user requests emergency services, the streetlightmanagement system may also be employed to alert the public to theemergency situation. For example, streetlight controllers can be used tocause corresponding streetlights to blink in the proximity of thelocation of the emergency situation, such that the location is easilyidentifiable. The blinking streetlights in turn may alert the generalpublic that someone needs help, thereby allowing a member of the publicto potentially help the person requesting assistance even before thearrival of authorities. In some cases, by drawing attention to the areaof the emergency situation, the blinking of the streetlights,potentially accompanied by one or more additional audio-visual alarms,may also serve as a deterrent to the emergency situation beingescalated. For example, by drawing immediate attention to the area ofthe emergency situation, the technology described herein may be used toprevent a potential crime, or mitigate the harm resulting from a crime,by causing the perpetrator to flee the area.

Two or more of the features described in this disclosure, includingthose described in this summary section, may be combined to formimplementations not specifically described herein.

The details of one or more implementations are set forth in theaccompanying drawings and the description below. Other features,objects, and advantages will be apparent from the description anddrawings, and from the claims.

DESCRIPTION OF THE DRAWINGS

FIG. 1 is a schematic diagram illustrating an example of an emergencyalert system.

FIG. 2 is a flowchart showing an example of a process of a userrequesting assistance and subsequently receiving a response from theemergency alert system.

FIG. 3A is an example of a user-interface in a user-facing applicationusable with the emergency alert system.

FIG. 3B is an example of a user-interface in a responder-facingapplication usable with the emergency alert system.

FIG. 3C is an example of a map-based user-interface in aresponder-facing application usable with the emergency alert system.

FIG. 3D is an example of a user-interface at a centralized managementsystem associated with the emergency alert system.

FIG. 4 is a flowchart showing an example method of controllingstreetlights by a centralized streetlight management system.

FIG. 5 is a flowchart showing an example method of requesting assistancevia an application installed on a user device.

FIG. 6 is a block diagram showing an example of a computing device.

Like reference symbols in the various drawings indicate like elements.

DETAILED DESCRIPTION

This document describes technology for implementing an emergency alertsystem using a network of streetlight controllers, a centralizedstreetlight management system, and mobile devices. Emergency responsesystems, for example Blue Light Systems, are important because theyallow a person to quickly request assistance at their location. ManyBlue Light Systems include call boxes disposed in public areas and maybe managed by, for example, universities, hospitals, etc. These callboxes have blue lights on top to signal their presence to the public.However, these Blue Light Systems are expensive to maintain and may beineffective in certain emergency situations. For example, a Blue LightSystem is ineffective if a user cannot get to a call box and/or reachthe button on the call box to begin a call due to the nature of theiremergency. For example, if a person has a broken leg or if they arebeing restrained by another person, they may not be able to place arequest for assistance.

The emergency alert system described herein allows users to requestassistance through an application on their mobile device, which does nothave the same physical constraints of existing Blue Light Systems.Additionally, the emergency alert system described herein leveragesstreetlight controller systems to change a mode of the streetlights inthe area of the request for assistance to bring public awareness that aperson in the area needs assistance, provide information to a requestor,and/or scare away a person doing the requestor harm. The streetlightsmay additionally be controlled by a responder to provide optimumlighting in the area during the emergency response.

FIG. 1 is a schematic diagram illustrating an example of an emergencyalert system 100. The emergency alert system 100 includes a mobiledevice 102. The mobile device 102 includes an emergency alertapplication with a user-interface such that a user 104 of the mobiledevice 102 may request assistance through the emergency alertapplication 101. In some implementations, the user 104 may press a helpbutton in the emergency alert application 101. In other implementations,a user may request assistance via a voice command. In suchimplementations, the voice command may cause the mobile device 102 toopen and send a request for assistance through the emergency alertapplication 101. In other implementations, a gesture or motion (e.g.repeatedly shaking the mobile device 102) sensed by a motion sensor(e.g., an accelerometer, a gyroscope) of the mobile device 102 may causethe mobile device 102 to open and send a request for assistance throughthe emergency alert application 101. In other implementations, removingand inserting headphones into a headphone jack of the mobile device 102three times within a predetermined time period may cause the mobiledevice 102 to open and send a request for assistance through theemergency alert application 101. In other implementations, pressing andholding a volume button for a predetermined time period may cause themobile device 102 to open and send a request for assistance through theemergency alert application 101. In other implementations, drawing aparticular pattern on an unlock screen may cause the mobile device 102to open and send a request for assistance through the emergency alertapplication 101. After a request for assistance has been sent by themobile device 102, the user may cancel the request through the emergencyalert application 101 if the request was sent by mistake or if the userno longer requires assistance.

Upon receiving a request from the user 104 through the application 101,the mobile device 102 can be configured to transmit relevant data, via awireless network (e.g., a cellular network, WiFi, etc.) to a serverassociated with a centralized streetlight management system 106. In someimplementations, the relevant data transmitted by the mobile device 102includes, for example, one or more of: location information for themobile device 102 (e.g., latitude and longitude, an address), deviceidentification information associated with the mobile device, andidentification information associated with the application from whichthe request originates. The relevant data may also include informationrelating to a type of emergency being experienced at the location of themobile device 102 (e.g., a medical emergency, a crime, etc.). In someimplementations, the data may be appropriately formatted for thereceiving server to extract various information from the received data.For example, the transmitted data may include four separate fields thatrepresent: (i) indication that the data originates from an applicationassociated with the emergency alert system 100, (ii) indication that thedata originates from a user-facing version of the application, (iii)geographical position information (e.g., coordinates) of the mobiledevice from which the data originates, and (iv) device identificationinformation of the corresponding mobile device, respectively.

Responsive to receiving the data, the centralized streetlight managementsystem 106 can be configured to communicate information to a network ofstreetlight controllers deployed in the area from which the request forassistance originates. For example, based on the geographical locationinformation in the received data, the server (or another computingdevice) of the centralized streetlight management system 106 can beconfigured to send a control signal to a streetlight controller 108deployed on a streetlight 110 in the area from which the request forassistance originates. In some implementations, the streetlightcontroller may be, for example, a wireless-enabled streetlightcontroller such as the iSLC-3000-7P, iSLC-3100-480-7P, or iSLC-3300manufactured by CIMCON Lighting Inc., of Billerica, Mass.

In some implementations, based on received the control signal, thestreetlight controller 108 can be configured to affect the operation ofthe corresponding streetlight 110 (and/or one or more other streetlightsthe controllers for which are connected over a mesh network 116 to thecontroller 108). In some implementations, the streetlight controller108, in response to the received control signal, may change a mode of anassociated streetlight 110 from a first mode to a second mode. Forexample, if the first mode is a mode in which the streetlight 110operates based on ambient light conditions, the control signal may causethe first mode to be changed to a second mode in which the streetlightis powered at full brightness regardless of ambient conditions. Inanother example, the first mode is a mode in which the streetlight 110operates based on ambient light conditions and the control signal maycause the first mode to be changed to a second mode in which thestreetlight begins to monitor an area around the streetlight with anassociated camera or microphone. A speaker on the streetlight 110 mayadditionally or alternatively be activated in a second mode to providean audio output in the area of the streetlight.

Other combinations of first and second mode are also possible. In someimplementations, the first mode may be a mode of operation based on asensor input (e.g., a weather sensor, a light sensor) or a mode ofoperation based on a time-based program that controls thepower-on/power-off schedule of the streetlight. The second mode may be ablinking mode wherein the streetlight blinks at a predeterminedfrequency for a predetermined period of time or until the blinking modeis turned off based on user-input. In some implementations, the blinkingmay be on/off blinking and in other implementations, the blinking may behigh power/low power blinking, wherein the streetlight would blink froma brighter light to a dimmer light at a predetermined frequency. Theblinking frequency or type (on/off or bright/dim) may be determined bythe type of emergency reported on the mobile device 102. In someimplementations, the second mode of operation of the streetlights mayinclude a concomitant audio-visual alarm configured to heighten publicawareness that someone in the vicinity of the blinking streetlightsrequires assistance. In some cases, by alerting the general public inthe area to the occurrence of a possible emergency situation, thetechnology described herein may improve emergency response systems bycrowd-sourcing the assistance process, and possibly allowing a user toreceive assistance faster, for example, from a member (or multiplemembers) of the public, and before the appropriate authority arrives.

In some implementations, a frequency of the blinking of the streetlightsin the second mode may indicate a status of the request for assistance.For example, the streetlights may blink at higher and higher frequenciesas the assistance approaches the user. In some implementations, thefrequency of the blinking of the streetlights may be based on a locationof each streetlight relative to the location of the mobile device thatmade the request. For example, all of the streetlights within apredetermined radius from the mobile device may be programmed to blinkwith the streetlights closest to the mobile device blinking at a higherfrequency than the streetlights that are farther away from the mobiledevice. This blinking pattern may help responders to locate the userwithin the area of blinking streetlights more quickly upon arrival.

The streetlight controller 108 may be linked with other streetlightcontrollers in a network 116. In some implementations, the network 116is a mesh network. In some implementations, the centralized streetlightmanagement system 106 may send a control signal to a controller 108 thatis closest to the location of the mobile device 102, and the controller108 may communicate with other streetlight controllers within apredetermined radius from the location of the mobile device to affectthe operations of the streetlights associated with such otherstreetlight controllers. The predetermined radius may be, for example,approximately 50 meters, approximately 100 meters, approximately 200meters, approximately 300 meters, approximately 400 meters, etc. fromthe location of the streetlight 110 deemed closest to the lastknown-location of the mobile device 102.

The operations of the multiple streetlights in the vicinity of theemergency situation may be affected in various ways. In someimplementations, the streetlights can be switched on and off (orswitched among two or more power levels), in a manner that indicates adirection towards the location of the emergency. For example, theoperations of the streetlights may be coordinated in a way such that abolus of light appears to move towards the location of the emergencyfrom streetlights located away from the location of the emergency. Insome implementations, streetlights located closer to the location of theemergency may be turned on at a higher power as compared to thestreetlights located further away from the emergency to indicate adirection towards the location of the emergency. In someimplementations, the color of light being radiated by the streetlights(e.g., for streetlights having light emitting diode (LED) lamps) may beadjusted to indicate a direction to the location of the emergency. Insome implementations, by allowing an emergency management system toleverage the power of a streetlight management system, the technologydescribed herein may improve the efficacy, response time, and/orreliability of emergency responses.

In some implementations, the centralized streetlight management system106 may send a confirmation message back to the mobile device 102 uponreceiving the request for assistance. The confirmation message caninclude, for example, text-only information, graphical or other visualinformation, audible information, or a combination of the foregoinginformation. In some implementations, the confirmation message may beconfigured in accordance with a type of emergency reported. For example,responsive to determining that the type of emergency reported is amedical emergency, the centralized streetlight management system 106 maytransmit an audio-visual confirmation message. However, upon determiningthat the type of emergency reported involves a potential crime (e.g. anassault), the confirmation message may be text-only or haptic so as notto alert the perpetrator to the exact location of the user. In someimplementations, a confirmation message may include a map (or ahyperlink to a map) including a real-time location of the assistance(e.g. a location of one or more responders).

The centralized streetlight management system 106 also transmits arequest for assistance to a corresponding authority 112 for theauthority to dispatch assistance as appropriate for the request. Theauthority 112 may include, for example, one or more of the police,paramedics, an ambulance, the fire department, campus security, etc. Theauthority to which the request is transmitted can be selected, forexample, based on information included in the data received at thecentralized streetlight management system 106 from the mobile device102. For example, if the data from the mobile device 102 includesinformation relating to a type of emergency, a server or other computingdevice of the centralized streetlight management system 106 can beconfigured to select an authority to contact based on extracting theemergency type information from the data received from the mobile device102. In some instances, a user may select a default authority to becontacted by the centralized streetlight management system 106 in theevent of an emergency (e.g. a college campus employing the system mayset the default to the campus police). In some implementations, arequest for assistance may be directly passed between the mobile device102 and a corresponding authority 112. The request for assistance mayinclude GPS, or other location, data from the mobile device 102 sendingthe request. The request for assistance may also be passed from themobile device 102 to the centralized streetlight management system 106which will send control signals to the streetlights depending based onthe information in the request for assistance.

FIG. 2 is a flowchart showing an example of a process 200 of a userrequesting assistance and subsequently receiving a response from theemergency alert system. In one example sequence of operations of theprocess 200, a mobile device 202 first sends a signal via an emergencyalert application (also referred to herein as a “Blue LightApplication”) installed on the mobile device 202. The signal is sent toand received at a centralized streetlight management system (204) whichthen validates information included in the signal from the mobile device(206). Information may include, for example, a user's name,identification number, etc. Validation of the information may include,for example, confirming that the signal is originating from a registereduser of the emergency alert system by checking identificationinformation received from the mobile device against a database. Forexample, in some implementations, the emergency alert system isavailable to all students of a college campus and each student mayinstall the emergency alert application and register with their studentidentification number. During validation, the system may check areceived student identification number against a database to ensure thatthe request is emanating from a verified user of the system. In someimplementations, the centralized streetlight management system extractslocation information from the signal sent by the mobile device 202 andexecutes a process to locate one or more streetlight controllersproximate to the location of the mobile device. The centralizedstreetlight management system checks to determine whether one or morestreetlight controllers are located within a predetermined distance ofthe location of the mobile device (208). Responsive to determining thatthere are no streetlight controllers within the predetermined distance,the centralized streetlight management system sends a signal to themobile device 202 indicating that there are no controllers within range(212). The signal sent to the mobile device can be configured topresent, via a user-interface on the mobile device 202, informationindicating that the user is unlikely to see any change in the mode ofoperations of the streetlights in the vicinity. In some implementations,the centralized streetlight management system may instead increase thepredetermined distance until at least one streetlight is located.Responsive to determining that one or more streetlight controllers arewithin the predetermined distance of the location of the mobile device202, the centralized streetlight management system can be configured totransmit a control signal to one or more gateways associated with theone or more controllers to activate a “Panic Mode” (e.g., a change inthe mode of operation of the streetlight, as described above) inresponse to the emergency reported by the user. In some implementations,each gateway may in turn send control signals to one or more respectivecontrollers to activate the “Panic Mode” at the controllers. Uponsending this control signal to the controllers, the centralizedstreetlight management system sends an acknowledgement to the mobiledevice that the request has been received, and the request and responsemay be saved in a database (218). The controllers, upon activation ofthe “panic mode,” may cause the streetlights blink (220).

In the “panic mode,” the controllers can be configured to intermittentlycheck whether a command to deactivate the “panic mode” has been received(222). Upon determining that no such command has been received, thecontroller may continue to operate under the “panic mode” for apredetermined duration (e.g., as programmed into the firmware), andshuts off after the predetermined duration. For example, the controllercan be configured to deactivate the “panic mode” after the predeterminedperiod, and cause the streetlight to switch back to the original mode ofthe streetlight operational before the emergency was reported at themobile device 202. Upon determining that a command to deactivate the“panic mode” has been received, the centralized streetlight managementsystem locates the appropriate gateways and sends deactivation signalsfor the controllers to cause the corresponding streetlights to revertback to the original mode of operation. The gateways in turn send thedeactivation signals to the controllers (230), which causes thecorresponding streetlights to switch from the “panic mode” to theoriginal mode of operation.

FIG. 3A is an example of a user-interface 300 in a user-facingapplication of the emergency alert system described above. The userlaunches and/or logs into the emergency alert application on theirmobile device 300. Upon signing into the emergency alert application, torequest assistance, the user presses a help button 302 on the userinterface. When the user presses the help button, a signal indicating arequest for assistance is sent to a centralized streetlight managementsystem from the mobile device. In some implementations, the userinterface 300 may include an array of icons in addition to or instead ofthe help button 302. In some implementations, the array of icons mayinclude different icons corresponding to different types of emergencies.For example, the user interface 300 may include an icon for medicalemergencies, an icon for fire, an icon for assault, an icon for theft,etc. Based on the icon selected, the mobile device may send a requestfor assistance to a specific authority, e.g., the fire department if theicon for fire is selected.

In other implementations, a user may request assistance via a voicecommand. In such implementations, the voice command may cause the mobiledevice 102 to open and send a request for assistance through theemergency alert application 101. In other implementations, a gesture ormotion (e.g. repeatedly shaking the mobile device 102) sensed by amotion sensor (e.g., an accelerometer, a gyroscope) of the mobile device102 may cause the mobile device 102 to open and send a request forassistance through the emergency alert application 101. In otherimplementations, removing and inserting headphones into a headphone jackof the mobile device 102 three times within a predetermined time periodmay cause the mobile device 102 to open and send a request forassistance through the emergency alert application 101. In otherimplementations, pressing and holding a volume button for apredetermined time period may cause the mobile device 102 to open andsend a request for assistance through the emergency alert application101. In other implementations, drawing a particular pattern on an unlockscreen may cause the mobile device 102 to open and send a request forassistance through the emergency alert application 101.

FIG. 3B is an example of a user interface in a responder-facingapplication of the emergency alert system, and FIG. 3C is an example ofa map-based user-interface 304 in a responder-facing application of theemergency alert system. In FIG. 3B, a responder (e.g., a police officer,campus security officer, or a member of the authority responsible forresponding to assistance requests, etc.) can use the responder-facingapplication on his or her mobile device in responding to a request forassistance. The user-interface 304 can include one or more controls anddisplay elements that present various types of information and/orfacilitate various actions of the responder in responding to requestsfor assistance. For example, the user-interface 304 can include acontrol (e.g., an interactive icon or button) 306 that allows theresponder to view the number and nature of pending actions that needsattention. The user-interface 304 may also include an interactivecontrol (e.g., the “Stop Lights” button 308) an activation of whichcauses the streetlights at the location of the emergency to stopblinking in the “panic mode,” and return to their original mode ofoperation. A responder may use the button 308, for example, todeactivate the “panic mode” upon arrival at the scene of the emergency.Upon pressing the button 308, the mobile device sends a signal to thecentralized streetlight management system to revert the streetlight backto its first operating mode. Upon receiving this signal, a reset signalis transmitted by the centralized streetlight management system to thestreetlight controller to change a lighting mode from the second modeback to the first mode.

In some implementations, the user interface 304 may also include aninteractive control, an activation of which causes the streetlights atthe location of the emergency to turn on to full power or to be set toanother brightness level. The responder may user the “Stop Lights”button 308 and then turn the streetlights on to full power. Thisinteractive control allows the responder to set the lighting at thelocation of the emergency to an optimal level based on the nature of theemergency. For example, it may be advantageous to have maximum lightduring a medical emergency where medical personnel may be addressing aninjury or medical condition of a user.

In some implementations, the user-interface 304 may include aninteractive control (e.g., the “Start Route” button 310), an activationof which causes the responder-facing application to display directionsto the location corresponding to the request for assistance in thepending action. For example, activation of the “Start Route” button 310can cause the presentation of a map-based user-interface such as the oneshown in FIG. 3C. Such a map-based user-interface may be used, forexample to guide the responder to the user requesting assistance basedon the location data from the respective mobile devices. The map-baseduser-interface may provide turn by turn directions and may show theresponder's real-time location on the map in relation to the location ofthe user and mobile device that sent the request for assistance. In someimplementations, the map-based user-interface may be provided from adifferent third-party application.

FIG. 3D is an example of a user-interface 316 at a centralizedmanagement system associated with the emergency alert system. In someimplementations, the user interface 316 can be used to present variousdata corresponding to requests for assistance received by the system.For example, the user interface 316 may display a network activitiesgraph 318 which may track data over a period of time, e.g., daily,monthly, weekly, etc. The network activities graph 318 may be adjustedto show a particular time or date range. In some implementations, theuser interface 316 includes data fields 320 which may report dailyrequests for assistance, time to respond to requests for assistance,etc. In some implementations, the centralized streetlight managementsystem may track and be configured to present on a display, 1)registrations for the emergency alert application, 2) a date, time, andGPS location that a user pressed the help button on their mobile device,3) registrations for the emergency alert application by responders, 4)time required for a responder to accept a request for assistance, 5) alocation and time where a request was stopped by a responder, 6) adifference in the time between the request for assistance and adeactivation of the request by a responder, 7) the number of requestsfor assistance over a specified date range, 8) locations of requests forassistance, 9) outcomes of requests for assistance, 10) errors recordedat gateways, 11) cancelled requests for assistance. Other displays andcalculations may be performed by the centralized streetlight managementsystem with data from the requests for assistance and data from theresponders. For example, the centralized streetlight management systemmay calculate a crime rate in a particular area, e.g., on a collegecampus. The crime rate data may be saved and tracked over a period oftime. Another calculation that may be performed is calculating aresponsiveness score of an assistance-providing authority based on datacataloged by the centralized streetlight management system. For example,a responsiveness score may be a score on a 0-10 scale that is calculatedbased upon responder performance. Responder performance may be assessedthrough collected data such as 1) time required for the responder toaccept the request for assistance, 2) a difference in the time betweenthe request for assistance and a deactivation of the request by aresponder (indicating that the responder has arrived at the location ofthe emergency), 3) outcomes of requests for assistance. Responsivenessscores may be helpful in assessing effectiveness of responders and/ormay shed light on barriers that may be preventing optimum emergencyresponse from occurring.

Referring to FIG. 4, the flowchart 400 depicts an example of a processfor controlling streetlights by a centralized streetlight managementsystem. In some implementations, at least a portion of the process shownin the flowchart 400 is executed by one or more processing devices ofthe streetlight management system 106 described above with reference toFIG. 1. Operations of the process 400 include receiving from a userdevice, information corresponding to a request for assistance (402). Therequest for assistance may be activated by a voice command, a gesture ormotion sensed by a motion sensor on the user device, by pressing abutton on a user interface displayed on the user device, etc. Operationsof the process 400 also include determining, based on the information, alocation of the user device (404), and sending, from the centralizedstreetlight management system, information corresponding to the locationof the user device to one or more computing devices associated with anassistance-providing authority (406). Operations of the process alsoinclude receiving, from the one or more computing devices associatedwith the assistance-providing authority, information indicating dispatchof assistance to the location of the user device (408), and responsiveto receiving the information indicating dispatch of assistance to thelocation of the user device, transmitting, from the centralizedstreetlight management system, one or more control signals to at leastone streetlight at the location of the user device (410). The one ormore control signals can include instructions to change a lighting modeof the streetlight from a first lighting mode to a second lighting mode.

Referring to FIG. 5, a flowchart shows an example process 500 ofrequesting assistance via an application installed on a user device. Insome implementations, at least a portion of the process 500 is executedon the user device 102 described above with reference to FIG. 1.Operations of the process 500 include presenting on a display associatedwith the user device, a user interface for requesting assistance (502).Operations of the process 500 also include receiving, via the userinterface, user-input indicative of a request for assistance (504), andtransmitting from the user device, information corresponding to therequest for assistance (506). The information can be configured to beaddressed to a centralized streetlight management system. Operations ofthe process 500 also include receiving from the centralized streetlightmanagement system, confirmation indicating dispatch of assistance inresponse to the request (508), and responsive to receiving theconfirmation, displaying, on the user device, a graphical representationof the confirmation (510).

FIG. 6 shows an example of a computing device 600 and a mobile device650, which may be used with the techniques described here. For example,referring to FIG. 1, the gateway device 108, streetlight controller 104,or devices 116, 120 or 122 could be examples of the computing device 600or the mobile device 650. Computing device 600 is intended to representvarious forms of digital computers, such as laptops, desktops,workstations, personal digital assistants, servers, tablet computers,blade servers, mainframes, and other appropriate computers. Computingdevice 650 is intended to represent various forms of mobile devices,such as personal digital assistants, cellular telephones, smartphones,and other similar computing devices. The components shown here, theirconnections and relationships, and their functions, are meant to beexamples only, and are not meant to limit implementations of thetechniques described and/or claimed in this document.

Computing device 600 includes a processor 602, memory 604, a storagedevice 606, a high-speed interface 608 connecting to memory 604 andhigh-speed expansion ports 610, and a low speed interface 612 connectingto low speed bus 614 and storage device 606. Each of the components 602,604, 606, 608, 610, and 612, are interconnected using various busses,and may be mounted on a common motherboard or in other manners asappropriate. The processor 602 can process instructions for executionwithin the computing device 600, including instructions stored in thememory 604 or on the storage device 606 to display graphical informationfor a GUI on an external input/output device, such as display 616coupled to high speed interface 608. In other implementations, multipleprocessors and/or multiple buses may be used, as appropriate, along withmultiple memories and types of memory. Also, multiple computing devices600 may be connected, with each device providing portions of thenecessary operations (e.g., as a server bank, a group of blade servers,or a multi-processor system).

The memory 604 stores information within the computing device 600. Inone implementation, the memory 604 is a volatile memory unit or units.In another implementation, the memory 604 is a non-volatile memory unitor units. The memory 604 may also be another form of computer-readablemedium, such as a magnetic or optical disk.

The storage device 606 is capable of providing mass storage for thecomputing device 600. In one implementation, the storage device 606 maybe or contain a computer-readable medium, such as a floppy disk device,a hard disk device, an optical disk device, or a tape device, a flashmemory or other similar solid state memory device, or an array ofdevices, including devices in a storage area network or otherconfigurations. A computer program product can be tangibly embodied inan information carrier. The computer program product may also containinstructions that, when executed, perform one or more methods, such asthose described above. The information carrier is a computer- ormachine-readable medium, such as the memory 604, the storage device 606,memory on processor 602, or a propagated signal.

The high speed controller 608 manages bandwidth-intensive operations forthe computing device 600, while the low speed controller 612 manageslower bandwidth-intensive operations. Such allocation of functions is anexample only. In one implementation, the high-speed controller 608 iscoupled to memory 604, display 616 (e.g., through a graphics processoror accelerator), and to high-speed expansion ports 610, which may acceptvarious expansion cards (not shown). In the implementation, low-speedcontroller 612 is coupled to storage device 606 and low-speed expansionport 614. The low-speed expansion port, which may include variouscommunication ports (e.g., USB, Bluetooth, Ethernet, wireless Ethernet)may be coupled to one or more input/output devices, such as a keyboard,a pointing device, a scanner, or a networking device such as a switch orrouter, e.g., through a network adapter.

The computing device 600 may be implemented in a number of differentforms, as shown in the figure. For example, it may be implemented as astandard server 620, or multiple times in a group of such servers. Itmay also be implemented as part of a rack server system 624. Inaddition, it may be implemented in a personal computer such as a laptopcomputer 622. Alternatively, components from computing device 600 may becombined with other components in a mobile device (not shown), such asdevice 650. Each of such devices may contain one or more of computingdevice 600, 650, and an entire system may be made up of multiplecomputing devices 600, 650 communicating with each other.

Computing device 650 includes a processor 652, memory 664, aninput/output device such as a display, a communication interface 666,and a transceiver 668, among other components. The device 650 may alsobe provided with a storage device, such as a microdrive or other device,to provide additional storage. Each of the components 650, 652, 664,666, and 668, are interconnected using various buses, and several of thecomponents may be mounted on a common motherboard or in other manners asappropriate.

The processor 652 can execute instructions within the computing device650, including instructions stored in the memory 664. The processor maybe implemented as a chipset of chips that include separate and multipleanalog and digital processors. The processor may provide, for example,for coordination of the other components of the device 650, such ascontrol of user interfaces, applications run by device 650, and wirelesscommunication by device 650.

Processor 652 may communicate with a user through control interface 658and display interface 656 coupled to a display. The display may be, forexample, a TFT LCD (Thin-Film-Transistor Liquid Crystal Display) or anOLED (Organic Light Emitting Diode) display, or other appropriatedisplay technology. The display interface 656 may include appropriatecircuitry for driving the display to present graphical and otherinformation to a user. The control interface 658 may receive commandsfrom a user and convert them for submission to the processor 652. Inaddition, an external interface 662 may be provide in communication withprocessor 652, so as to enable near area communication of device 650with other devices. External interface 662 may provide, for example, forwired communication in some implementations, or for wirelesscommunication in other implementations, and multiple interfaces may alsobe used.

The memory 664 stores information within the computing device 650. Thememory 664 can be implemented as one or more of a computer-readablemedium or media, a volatile memory unit or units, or a non-volatilememory unit or units. Expansion memory 674 may also be provided andconnected to device 650 through expansion interface 672, which mayinclude, for example, a SIMM (Single In Line Memory Module) cardinterface. Such expansion memory 674 may provide extra storage space fordevice 650, or may also store applications or other information fordevice 650. Specifically, expansion memory 674 may include instructionsto carry out or supplement the processes described above, and mayinclude secure information also. Thus, for example, expansion memory 674may be provide as a security module for device 650, and may beprogrammed with instructions that permit secure use of device 650. Inaddition, secure applications may be provided via the SIMM cards, alongwith additional information, such as placing identifying information onthe SIMM card in a non-hackable manner.

The memory may include, for example, flash memory and/or NVRAM memory,as discussed below. In one implementation, a computer program product istangibly embodied in an information carrier. The computer programproduct contains instructions that, when executed, perform one or moremethods, such as those described above. The information carrier is acomputer- or machine-readable medium, such as the memory 664, expansionmemory 674, memory on processor 652, or a propagated signal that may bereceived, for example, over transceiver 668 or external interface 662.

Device 650 may communicate wirelessly through communication interface666, which may include digital signal processing circuitry wherenecessary. Communication interface 666 may provide for communicationsunder various modes or protocols, such as GSM voice calls, SMS, EMS, orMMS messaging, CDMA, TDMA, PDC, WCDMA, CDMA2000, or GPRS, among others.Such communication may occur, for example, through radio-frequencytransceiver 668. In addition, short-range communication may occur, suchas using a Bluetooth, Wi-Fi, or other such transceiver (not shown). Inaddition, GPS (Global Positioning System) receiver module 670 mayprovide additional navigation- and location-related wireless data todevice 650, which may be used as appropriate by applications running ondevice 650.

Device 650 may also communicate audibly using audio codec 660, which mayreceive spoken information from a user and convert it to usable digitalinformation. Audio codec 660 may likewise generate audible sound for auser, such as through a speaker, e.g., in a handset of device 650. Suchsound may include sound from voice telephone calls, may include recordedsound (e.g., voice messages, music files, and so forth) and may alsoinclude sound generated by applications operating on device 650.

The computing device 650 may be implemented in a number of differentforms, as shown in the figure. For example, it may be implemented as acellular telephone 680. It may also be implemented as part of asmartphone 682, personal digital assistant, tablet computer, or othersimilar mobile device.

Various implementations of the systems and techniques described here canbe realized in digital electronic circuitry, integrated circuitry,specially designed ASICs (application specific integrated circuits),computer hardware, firmware, software, and/or combinations thereof.These various implementations can include implementation in one or morecomputer programs that are executable and/or interpretable on aprogrammable system including at least one programmable processor, whichmay be special or general purpose, coupled to receive data andinstructions from, and to transmit data and instructions to, a storagesystem, at least one input device, and at least one output device.

These computer programs (also known as programs, software, softwareapplications or code) include machine instructions for a programmableprocessor, and can be implemented in a high-level procedural and/orobject-oriented programming language, and/or in assembly/machinelanguage. As used herein, the terms “machine-readable medium”“computer-readable medium” refers to any computer program product,apparatus and/or device (e.g., magnetic discs, optical disks, memory,Programmable Logic Devices (PLDs)) used to provide machine instructionsand/or data to a programmable processor, including a machine-readablemedium that receives machine instructions.

To provide for interaction with a user, the systems and techniquesdescribed here can be implemented on a computer having a display device(e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor)for displaying information to the user and a keyboard and a pointingdevice (e.g., a mouse or a trackball) or touchscreen by which the usercan provide input to the computer. Other kinds of devices can be used toprovide for interaction with a user as well. For example, feedbackprovided to the user can be any form of sensory feedback (e.g., visualfeedback, auditory feedback, or tactile feedback). Input from the usercan be received in any form, including acoustic, speech, or tactileinput.

The systems and techniques described here can be implemented in acomputing system that includes a back end component (e.g., as a dataserver), or that includes a middleware component (e.g., an applicationserver), or that includes a front end component (e.g., a client computerhaving a graphical user interface or a Web browser through which a usercan interact with an implementation of the systems and techniquesdescribed here), or any combination of such back end, middleware, orfront end components. The components of the system can be interconnectedby any form or medium of digital data communication (e.g., acommunication network). Examples of communication networks include alocal area network (“LAN”), a wide area network (“WAN”), and theInternet.

The computing system can include clients and servers. A client andserver are generally remote from each other and typically interactthrough a communication network. The relationship of client and serverarises by virtue of computer programs running on the respectivecomputers and having a client-server relationship to each other.

Other implementations are also within the scope of the following claims.

What is claimed is:
 1. A method of controlling streetlights by acentralized streetlight management system, the method comprising:receiving, from a user device, information corresponding to a requestfor assistance; determining, based on the information, a location of theuser device; sending, from the centralized streetlight managementsystem, information corresponding to the location of the user device toone or more computing devices associated with an assistance-providingauthority; receiving, from the one or more computing devices associatedwith the assistance-providing authority, information indicating dispatchof assistance to the location of the user device; and responsive toreceiving the information indicating dispatch of assistance to thelocation of the user device, transmitting, from the centralizedstreetlight management system, one or more control signals to at leastone streetlight at the location of the user device, wherein the one ormore control signals comprise instructions to change a lighting mode ofthe streetlight from a first lighting mode to a second lighting mode,wherein the at least one streetlight at the location of the user deviceis located within a predetermined radius of the location of the userdevice.
 2. The method of claim 1, wherein the request for assistance isbased on user-input received through a user-interface displayed on theuser device.
 3. The method of claim 1, wherein the request forassistance is based on a user-input received through at least one motionsensor of the user device.
 4. The method of claim 3, wherein the atleast one motion sensor comprises an accelerometer.
 5. The method ofclaim 3, wherein the at least one motion sensor comprises a gyroscope.6. The method of claim 1, wherein the second lighting mode is a blinkingmode.
 7. The method of claim 1, wherein the second lighting mode is afull power mode.
 8. The method of claim 1, wherein the informationcorresponding to the location of the user device comprises informationconfigured to be presented on a map at the one or more computing devicesassociated with the assistance-providing authority.
 9. The method ofclaim 1, further comprising receiving, from the user device, informationcorresponding to an identification of a user and determining, from theinformation corresponding to the identification, that the request forassistance is originating from an authorized user.
 10. A method ofcontrolling streetlights by a centralized streetlight management system,the method comprising: receiving, from a user device, informationcorresponding to a request for assistance; determining, based on theinformation, a location of the user device; sending, from thecentralized streetlight management system, information corresponding tothe location of the user device to one or more computing devicesassociated with an assistance-providing authority; receiving, from theone or more computing devices associated with the assistance-providingauthority, information indicating dispatch of assistance to the locationof the user device; responsive to receiving the information indicatingdispatch of assistance to the location of the user device, transmitting,from the centralized streetlight management system, one or more controlsignals to at least one streetlight at the location of the user device,wherein the one or more control signals comprise instructions to changea lighting mode of the streetlight from a first lighting mode to asecond lighting mode; and cataloging the request for assistance and theone or more transmitted control signals in a database.
 11. The method ofclaim 10, further comprising determining a responsiveness score of theassistance-providing authority based on the cataloged request.
 12. Themethod of claim 10, wherein the request for assistance is based onuser-input received through a user-interface displayed on the userdevice.
 13. The method of claim 10, wherein the request for assistanceis based on a user-input received through at least one motion sensor ofthe user device.
 14. The method of claim 10, wherein the second lightingmode is a blinking mode.
 15. The method of claim 10, wherein the secondlighting mode is a full power mode.
 16. The method of claim 10, whereinthe information corresponding to the location of the user devicecomprises information configured to be presented on a map at the one ormore computing devices associated with the assistance-providingauthority.
 17. The method of claim 10, further comprising receiving,from the user device, information corresponding to an identification ofa user and determining, from the information corresponding to theidentification, that the request for assistance is originating from anauthorized user.
 18. A method of controlling streetlights by acentralized streetlight management system, the method comprising:receiving, from a user device, information corresponding to a requestfor assistance; determining, based on the information, a location of theuser device; sending, from the centralized streetlight managementsystem, information corresponding to the location of the user device toone or more computing devices associated with an assistance-providingauthority; receiving, from the one or more computing devices associatedwith the assistance-providing authority, information indicating dispatchof assistance to the location of the user device; responsive toreceiving the information indicating dispatch of assistance to thelocation of the user device, transmitting, from the centralizedstreetlight management system, one or more control signals to at leastone streetlight at the location of the user device, wherein the one ormore control signals comprise instructions to change a lighting mode ofthe streetlight from a first lighting mode to a second lighting mode;and upon receiving information indicating dispatch of assistance to thelocation of the user device, sending, to the user device from thecentralized streetlight management system, information corresponding toa confirmation that assistance is being provided.
 19. The method ofclaim 18, wherein the request for assistance is based on user-inputreceived through a user-interface displayed on the user device.
 20. Themethod of claim 18, wherein the request for assistance is based on auser-input received through at least one motion sensor of the userdevice.
 21. The method of claim 18, wherein the second lighting mode isa blinking mode.
 22. The method of claim 18, wherein the second lightingmode is a full power mode.
 23. The method of claim 18, wherein theinformation corresponding to the location of the user device comprisesinformation configured to be presented on a map at the one or morecomputing devices associated with the assistance-providing authority.24. The method of claim 18, further comprising receiving, from the userdevice, information corresponding to an identification of a user anddetermining, from the information corresponding to the identification,that the request for assistance is originating from an authorized user.25. A method of controlling streetlights by a centralized streetlightmanagement system, the method comprising: receiving, from a user device,information corresponding to a request for assistance; determining,based on the information, a location of the user device; sending, fromthe centralized streetlight management system, information correspondingto the location of the user device to one or more computing devicesassociated with an assistance-providing authority; receiving, from theone or more computing devices associated with the assistance-providingauthority, information indicating dispatch of assistance to the locationof the user device; responsive to receiving the information indicatingdispatch of assistance to the location of the user device, transmitting,from the centralized streetlight management system, one or more controlsignals to at least one streetlight at the location of the user device,wherein the one or more control signals comprise instructions to changea lighting mode of the streetlight from a first lighting mode to asecond lighting mode; and transmitting one or more reset signals to theat least one streetlight, wherein the one or more reset signals compriseinstructions to change the lighting mode of the streetlight from thesecond lighting mode to the first lighting mode.
 26. The method of claim25, wherein the one or more reset signals is sent responsive toreceiving, at the centralized streetlight management system, informationthat assistance has arrived at the location of the user device.
 27. Themethod of claim 25, wherein the request for assistance is based onuser-input received through a user-interface displayed on the userdevice.
 28. The method of claim 25, wherein the request for assistanceis based on a user-input received through at least one motion sensor ofthe user device.
 29. The method of claim 25, wherein the second lightingmode is a blinking mode.
 30. The method of claim 25, wherein the secondlighting mode is a full power mode.
 31. The method of claim 25, whereinthe information corresponding to the location of the user devicecomprises information configured to be presented on a map at the one ormore computing devices associated with the assistance-providingauthority.
 32. The method of claim 25, further comprising receiving,from the user device, information corresponding to an identification ofa user and determining, from the information corresponding to theidentification, that the request for assistance is originating from anauthorized user.
 33. A method of requesting assistance via anapplication installed on a user device, the method comprising:presenting, on a display associated with the user device, a userinterface for requesting assistance; receiving, via the user interface,user-input indicative of a request for assistance; transmitting from theuser device, information corresponding to the request for assistance,the information being configured to be addressed to a centralizedstreetlight management system; receiving from the centralizedstreetlight management system, confirmation indicating dispatch ofassistance in response to the request; and responsive to receiving theconfirmation, displaying, on the user device, a graphical representationof the confirmation.
 34. The method of claim 33, wherein the graphicalrepresentation of the confirmation includes a text string.
 35. Themethod of claim 33, wherein the graphical representation of theconfirmation includes a map comprising a real-time location of theassistance being provided.
 36. The method of claim 33, wherein theinformation corresponding to the request for assistance compriseslocation information for the user device.
 37. The method of claim 33,wherein the user-input indicative of the request for assistance includesinformation related to a type of emergency.
 38. The method of claim 37,wherein the user interface includes a selection of icons, each iconcorresponding to a different type of emergency.
 39. The method of claim37, wherein the type of emergency is a medical emergency.
 40. Acentralized streetlight management system, comprising: a receiverconfigured to receive, from a user device, information corresponding toa request for assistance and configured to receive, from one or morecomputing devices associated with an assistance-providing authority,information indicating dispatch of assistance; a controller configuredto determine, based on the received information, a location of the userdevice; and a transmitter configured to transmit, based on the receivedinformation corresponding to the request for assistance, informationcorresponding to the location of the user device to the one or morecomputing devices associated with the assistance-providing authority andone or more control signals to at least one streetlight at the locationof the user device, wherein the request for assistance is based onuser-input received through a user-interface displayed on the userdevice, wherein the one or more control signals comprise instructions tochange a lighting mode of the streetlight from a first lighting mode toa second lighting mode, and wherein the transmitter is furtherconfigured to transmit, to the user device, information corresponding toa confirmation that assistance is being provided.
 41. The centralizedstreetlight management system of claim 40, wherein the second lightingmode is a blinking mode.
 42. The centralized streetlight managementsystem of claim 40, wherein the second lighting mode is a full powermode.
 43. The centralized streetlight management system of claim 40,wherein the information corresponding to the location of the user devicecomprises information configured to be presented on a map at the one ormore computing devices associated with the assistance-providingauthority.
 44. The centralized streetlight management system of claim40, wherein the receiver is further configured to receive, from the userdevice, information corresponding to an identification of a user anddetermining, and wherein the controller is further configured todetermine, from the information corresponding to the identification,that the request for assistance is originating from an authorized user.45. A centralized streetlight management system, comprising: a receiverconfigured to receive, from a user device, information corresponding toa request for assistance and configured to receive, from one or morecomputing devices associated with an assistance-providing authority,information indicating dispatch of assistance; a controller configuredto determine, based on the received information, a location of the userdevice; and a transmitter configured to transmit, based on the receivedinformation corresponding to the request for assistance, informationcorresponding to the location of the user device to the one or morecomputing devices associated with the assistance-providing authority andone or more control signals to at least one streetlight at the locationof the user device, wherein the request for assistance is based onuser-input received through a user-interface displayed on the userdevice, wherein the one or more control signals comprise instructions tochange a lighting mode of the streetlight from a first lighting mode toa second lighting mode, wherein the second lighting mode is a blinkingmode, and wherein in the blinking mode, a frequency of blinking isindicative of an estimated arrival time of assistance at the location ofthe user device.
 46. The centralized streetlight management system ofclaim 45, wherein the information corresponding to the location of theuser device comprises information configured to be presented on a map atthe one or more computing devices associated with theassistance-providing authority.
 47. The centralized streetlightmanagement system of claim 45, wherein the receiver is furtherconfigured to receive, from the user device, information correspondingto an identification of a user and determining, and wherein thecontroller is further configured to determine, from the informationcorresponding to the identification, that the request for assistance isoriginating from an authorized user.
 48. A centralized streetlightmanagement system, comprising: a receiver configured to receive, from auser device, information corresponding to a request for assistance andconfigured to receive, from one or more computing devices associatedwith an assistance-providing authority, information indicating dispatchof assistance; a controller configured to determine, based on thereceived information, a location of the user device; and a transmitterconfigured to transmit, based on the received information correspondingto the request for assistance, information corresponding to the locationof the user device to the one or more computing devices associated withthe assistance-providing authority and one or more control signals to atleast one streetlight at the location of the user device, wherein therequest for assistance is based on user-input received through auser-interface displayed on the user device, wherein the one or morecontrol signals comprise instructions to change a lighting mode of thestreetlight from a first lighting mode to a second lighting mode,wherein the second lighting mode is a blinking mode, and wherein in theblinking mode, a frequency of blinking is based on a type of emergency.49. The centralized streetlight management system of claim 48, whereinthe information corresponding to the location of the user devicecomprises information configured to be presented on a map at the one ormore computing devices associated with the assistance-providingauthority.
 50. The centralized streetlight management system of claim48, wherein the receiver is further configured to receive, from the userdevice, information corresponding to an identification of a user anddetermining, and wherein the controller is further configured todetermine, from the information corresponding to the identification,that the request for assistance is originating from an authorized user.51. A centralized streetlight management system, comprising: a receiverconfigured to receive, from a user device, information corresponding toa request for assistance and configured to receive, from one or morecomputing devices associated with an assistance-providing authority,information indicating dispatch of assistance; a controller configuredto determine, based on the received information, a location of the userdevice; and a transmitter configured to transmit, based on the receivedinformation corresponding to the request for assistance, informationcorresponding to the location of the user device to the one or morecomputing devices associated with the assistance-providing authority andone or more control signals to at least one streetlight at the locationof the user device, wherein the request for assistance is based onuser-input received through a user-interface displayed on the userdevice, wherein the one or more control signals comprise instructions tochange a lighting mode of the streetlight from a first lighting mode toa second lighting mode, and wherein the one or more control signals aresent to any streetlight within a predetermined radius of the location ofthe user device.
 52. The centralized streetlight management system ofclaim 51, wherein the second lighting mode is a blinking mode.
 53. Thecentralized streetlight management system of claim 51, wherein thesecond lighting mode is a full power mode.
 54. The centralizedstreetlight management system of claim 51, wherein the informationcorresponding to the location of the user device comprises informationconfigured to be presented on a map at the one or more computing devicesassociated with the assistance-providing authority.
 55. The centralizedstreetlight management system of claim 51, wherein the receiver isfurther configured to receive, from the user device, informationcorresponding to an identification of a user and determining, andwherein the controller is further configured to determine, from theinformation corresponding to the identification, that the request forassistance is originating from an authorized user.